Quick Links

Quick Links

Twin Oaks Primary School

Parent Support during the lockdown

Support with home learning

How can parents share their feelings with children?



Intrinsic motivation 

Reducing children's fears in the face of covid.


Parents as teachers




Food bank support

The Lewisham Food bank has opened up several centres to support families living in Lewisham. This is a short-term emergency service for those in a financial crisis. If you require further information about this service and would like support please contact the school on:

0208692 4321 or admin@francisdrake.lewisham.sch.uk

 People are eligible for Lewisham's foodbank support if they are in financial crisis such that they can't afford essentials like food. The crisis could be caused by increasing costs of having children at home, loss of income, reduced income, benefits delays and so on. The foodbank primarily provides short-term support and tries to make sure that people are linked with agencies that can  support them out of crisis. They understand that the Covid crisis has been particularly tough on      families and that the drain on resources increases as time goes on.

 There is  a new national foodbank referral line run by Citizens Advice in partnership with Trussell Trust.  As well as making foodbank referrals, the staff on the line will also be able to discuss the caller's financial situation and signpost them to any agencies that could help with issues such as  benefits and managing debt. The number is 0808 208 2138.

 Parents who are struggling to afford food and fuel because of the Covid crisis to apply for a new Lewisham Council Covid Hardship Fund

Speech and Language support

Are you concerned about the progress of your child's speech? The NHS are now running phone and video drop- clinics for speech and language therapies. 

Speech and language support -parents guide.

parents poster slcn.pdf


Free school meals

 Find out if you’re eligible herehttps://www.gov.uk/apply-free-school-meals



Covid advice

Whilst coronavirus is infectious to children it is rarely serious. If your child is unwell it is likely to be a non-coronavirus illness, rather than coronavirus itself.

 Whilst it is extremely important to follow Government advice to stay at home during this period, it can be confusing to know what to do when your child is unwell or injured. Remember that NHS 111, GPs and hospitals are still providing the same safe care that they have always done. 


covid19 advice for parents when child unwell or injured poster.pdf

Money worries


StepChange Debt Charity                                                                               


National Debtline


Debt Advice Foundation



Citizens Advice Web Chat


Keeping well


Contact information


Free, confidential support via text, available 24/7

Text SHOUT to 85258 in the UK to text with a trained crisis volunteer who’ll provide active listening and collaborative problem-solving

The Mix

Free confidential telephone helpline and online service that aims to find young people the best help, whatever the problem


Confidential telephone counselling service for any child with a problem

Mental Health Foundation

Provides information and support for anyone with mental health problems or learning disabilities

Website: www.mentalhealth.org.uk



A mental health charity

Phone: 0300 123 3393 (Monday to Friday, 9am to 6pm)

Website: www.mind.org.uk


Youth suicide prevention society


Phone: 0800 068 4141 (Monday to Friday, 9am to 10pm, and 2pm to 10pm on weekends and bank holidays)

Website: www.papyrus-uk.org


Confidential support for people experiencing feelings of distress or despair

Phone: 116 123 (free 24-hour helpline)

Website: www.samaritans.org.uk


Emotional support, information and guidance for people affected by mental illness, their families and carers

Website: www.sane.org.uk/support


A charity dedicated to children’s mental health

Phone: Parents' helpline 0808 802 5544 (Monday to Friday, 9.30am to 4pm)

Website: www.youngminds.org.uk

Cruse Bereavement Care

Support for grief and bereavement

Phone: 0808 808 1677 (Monday to Friday, 9.30am to 5pm)

Website: www.cruse.org.uk


For teenagers and grown ups



Keeping safe at home


The freephone, 24-hour National Domestic Abuse Helpline 0808 2000 247


Refuge: Website: www.refuge.org.uk



Male Victims of Domestic Abuse – For Confidential Help, Please Call 01823 334244



Phone: 0808 800 5000 for adults concerned about a child (24-hour helpline)

0800 1111 for children (ChildLine’s 24-hour helpline)

Website: www.nspcc.org.uk


Women or men who need to travel, by train, from their homes to find refuge from domestic abuse can do so for free.  See here for details.


In an emergency always call 999



 If you are looking for support and can't find it, please email us and we will see what we can do to signpost you towards help